Pullman Lijiang Resort and Spa 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 99 opiniones

Pullman Lijiang Resort and Spa - Image 1
Pullman Lijiang Resort and Spa - Image 2
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Descripción

Extras del hotel

  • Las vistas a las montañas impresionarán incluso a los más viajeros

  • Aquí encontrará una mezcla de estilo naxi tradicional con unas modernas instalaciones

  • Tras un largo y ajetreado día, relájese con uno de nuestros tratamientos de spa.

  • MyGlass ofrece una magnífica experiencia con cata de vinos y barra libre de bebidas.

  • MyKids proporcionará a sus hijos la máxima felicidad con actividades y menú infantil.

Nuestros alojamientos

Localización del hotel

Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
China

GPS:26.911815, 100.217135

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  99 opiniones

Valoración de TripAdvisor  5.0/5  1.440 opiniones

There is a line distinguished the classic and decrepit. This hotel is worn-out!

Nota de Tripadvisor 1.0/5

Worldtravel-Derek En pareja - Valoración certificada de TripAdvisor

We book a big villa with the hot water poo;. The room is very old with some old and useless decoration. Ex, the box in the end of the bed, the box in the cafe area, both looked terrible. It is not elegant box but rough. There is a nesspresso machine but not capsule. Be careful for the mini frig door, finger might clampped when open the door. There is only one room with floor heat so very cold in other rooms. The lighting in the garden is low and not bright. All functions are separated for this room. I supposed to stayed 3 nights but cancel immediately for the second morning. The reservation rep always asked you back to your APP to manage your booking not like other Accor hotel can do by a phone call. The reception desk is aged and worn-out. Very bad for first image.

Not the best

Nota de Tripadvisor 3.0/5

KiwiWanderingOff En pareja - Valoración certificada de TripAdvisor

So I don’t like writing negative reviews but I feel I’ve got to here. I was really excited and looking forward to our stay at the Pullman, as I’ve stayed at Pullman resorts all around the world, and this is bottom of the heap! The one thing I was looking forward to was an indoor heated pool to swim in after being out all day. It’s called Pullman resort and spa… yet there is only an outdoor pool (and it’s currently 7 degrees) unless you book a private villa. We get to our room and to be honest it felt pretty dated compared to other Pullman’s I’ve stayed in. It feels like the Pullman that Pullman forgot about. The safe didn’t work and locked my passports in it and I had to get hotel staff to come get them out. It is FAR from soundproof, to the point my partner heard the neighbour fart through the walls, and we got woken up multiple times at some crappy hour by someone’s door banging shut. Next thing which was not so great, was the almost complete lack of English (only one staff member spoke English) and I don’t mean that to sound privileged or bratty as we were obviously in China, but it was beyond a joke. I’ve travelled multiple times around the world, and always the hotel staff has spoken English. Checkin could only be done via google translate! Next up, I tried to order a cake and an electric car turned up 😂. The reception staff were lovely and tried their best but if you were someone who didn’t use a mobile phone, have access to google translate, or were from the older generation, you’d be absolutely stuffed. If we’d have booked an obscure Chinese hotel I’d be expecting that but we chose an international brand hotel to try make thing a a bit easier, to which we just found it easier to organise tours and activities ourselves rather than asking hotel staff for help (even though that is offered). Finally, wifi is no good at all. Requires a Chinese phone number or WeChat but when selecting WeChat error codes were displayed despite WeChat being successfully installed and working on the device, so again we just had to test her our mobiles. The positives: it is close to Shuhe old town and is clean but that’s about it. Soooo, hate to say but all in all I wouldn’t stay here again and definitely wouldn’t recommend.

STAY AWAY! or regret

Nota de Tripadvisor 1.0/5

Travel61232678240 Valoración certificada de TripAdvisor

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

An experience of back in ancient time.

Nota de Tripadvisor 5.0/5

Travellover0773 En familia - Valoración certificada de TripAdvisor

I arrived in the evening, just nice that it was the fire festival in Lijiang. The hotel has ongoing ceremony to show this tradition and I was thrilled to see it. Was lucky that I got upgraded to the villa as ALL member. The villa was huge and beautiful. Bed was extremely comfortable. There was a big tub available but I don’t get enough time to enjoy it. The most amazing thing about this hotel is you get to see the Jade Dragon Snow mountain. During my 3 days in Lijiang, so unfortunate that it was raining on the day that I supposed to follow tour to see the sunrise. But before I left, I was lucky to see the sunrise over the peak from the hotel. It is located near Shuhe, about 10mins walk from the hotel. The hotel surrounding is peaceful and picturesque. I totally enjoyed my stay and would like to thank the team for taking care of me.

Not usual Pullman standard.

Nota de Tripadvisor 2.0/5

IreneSah Con amigos - Valoración certificada de TripAdvisor

Stayed in Pullman Dali and was happy with my choice. Hence having high expectations of Pullman Lijiang. Alas! Was greatly disappointed. Other than the beautiful surroundings and the view of snowy z, Yulong Xue Shan. Nothing is there to look forward to in this property. Check in was NOT a breeze. I would not go into details. But the staffs are not trained for a five star hotel. On check out day, 5.30am, one of the lady staff at the reception had azzwmessy hair. I then come to the conclusion that it is the management of Pullman Lijiang who is lacking. This is an old property. But old property can be charming too. But no, room is tired. Furniture old n not well maintained. The only blessing is that I paid for a deluxe room with view of the snowy mountains. My friends who couldn’t upgrade had a room facing the courtyard. So do yourselves a favour, if you disregard this review and still wish to stay here, get an upgrade. Or stay in their overpriced two bedrooms villa. Breakfast is simple. Lipton teabag was provided in a Pullman property. Was there any fresh juice? DoubleTree by Hilton, also in Lijiang, done a much much better job. Packed breakfast was two or three slices of plain bread, an apple and a yogurt. Well done Pullman Lijiang! If I have to find some good things to say about the hotel, then it will be the beautiful hotel grounds and surrounding. Maybe, just maybe, their focus is on guests staying in the villa. And yes, don’t be fooled by the location being near to the Ancient Town too. The most popular Ancient Town is far away from here. Shui He Ancient Town nearby was very quiet in the evening.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.559 opiniones 9.2/10 Ubicación
  • 2.783 opiniones 8.7/10 Habitación
  • 3.065 opiniones 8.9/10 Servicio
  • 11 opiniones 0/10 Internet
  • 638 opiniones 8.9/10 Limpieza
  • 599 opiniones 7.9/10 Desayuno
  • 22 opiniones 2.5/10 Piscina
  • 13 opiniones 10/10 Sostenibilidad

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